Migration Overseas MIGRATION OVERSEAS

Privacy Policy

Last Updated: February 2026

Migration Overseas ("we," "our," or "us"), headquartered in Vadodara, Gujarat, India, is committed to protecting your privacy and complying with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection laws of India. As an immigration consultancy serving clients throughout the world, we also respect and adhere to the data protection principles of the jurisdictions in which our clients reside, including the EU General Data Protection Regulation (GDPR), UK GDPR, Canada's PIPEDA, and Australia's Privacy Act 1988, to the extent applicable. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website (migrationoverseas.com) or use our immigration consulting services.

1. Information We Collect

We collect the following categories of personal information necessary for providing immigration consultancy services:

Personal Identification Information: Full name, date of birth, gender, nationality, passport number and details, Aadhaar number (where applicable), PAN card details, photographs, and marital status.

Contact Information: Email address, phone number (including WhatsApp), residential address, and emergency contact details.

Professional and Educational Information: Educational qualifications, degrees and transcripts, work experience, employment history, professional certifications, language test scores (IELTS, PTE, TOEFL, CELPIP, TEF), and occupation details for visa eligibility assessment.

Financial Information: Bank statements, income proof, tax returns (ITR), and payment details when you engage our paid consultation services, processed securely through authorized payment gateways.

Immigration-Related Information: Previous visa applications, travel history, immigration status, refusal history, medical examination results, police clearance certificates, and Confirmation of Permanent Residence or similar documents.

Communication Data: Records of correspondence including emails, WhatsApp messages, phone call logs, and in-person consultation notes.

Technical Data: IP address, browser type and version, device information, operating system, cookies, and website usage analytics collected automatically when you browse our website.

Information from Partner Institutes: Where you are referred to us by our partner institutes — whether directly or indirectly through our associates — we may receive your basic contact and eligibility information from such partners with your prior consent.

2. How We Use Your Information

We use your information strictly for the following purposes:

Service Delivery: Processing your visa and immigration applications, conducting eligibility assessments (including CRS score calculations, points-based assessments), preparing documentation, and providing personalized immigration advice for destinations worldwide.

Communication: Responding to your inquiries, sending appointment reminders, providing updates on your application status, and sharing relevant immigration policy changes.

Partner Institute Coordination: Sharing necessary information with our partner institutes — both direct partners and indirect partners through our associates — for the purpose of facilitating your immigration, education placement, or settlement services, always with your express consent.

Legal Compliance: Meeting regulatory requirements under Indian law and the laws of destination countries, cooperating with government authorities (such as IRCC, Department of Home Affairs, UKVI, USCIS) when legally required, and maintaining records as mandated by applicable regulations.

Service Improvement: Analyzing usage patterns to enhance our website, services, and client experience.

Marketing Communications: Sending relevant immigration news, policy updates, webinar invitations, and promotional offers only with your explicit consent, which you may withdraw at any time by emailing info@migrationoverseas.com or using the unsubscribe link in our emails.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

Government and Immigration Authorities: Submitting your application details to relevant immigration departments, embassies, and high commissions as part of the visa application process you have authorized.

Partner Institutes and Associates: Sharing relevant information with our partner educational institutions, settlement service providers, and affiliated consultants — whether engaged directly by us or indirectly through our associates — to facilitate your immigration or education pathway. Partner institutes can be direct as well as indirect via our associates.

Third-Party Service Providers: Engaging trusted service providers for IT support, payment processing, document translation, medical examination, and credential evaluation, all bound by confidentiality agreements.

Legal Obligations: Disclosing information when required by law, regulation, court order, or government request under Indian law or the law of any applicable jurisdiction.

International Data Transfers: As an India-based company serving clients globally, your data may be transferred to and processed in countries outside India for the purpose of your immigration application. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

4. Data Security

We implement comprehensive security measures to protect your personal information:

Encryption: All data transmitted through our website is encrypted using SSL/TLS technology. Sensitive documents are stored with encryption at rest.

Access Controls: Only authorized personnel with a legitimate business need have access to your personal information, enforced through role-based access controls and strong authentication.

Secure Storage: Your data is stored on secure servers with industry-standard firewalls, intrusion detection systems, and regular security patches.

Physical Security: Our Vadodara office maintains physical security measures including restricted access areas for client files and documentation.

Regular Audits: We conduct periodic security assessments to maintain the integrity of our systems.

Employee Training: All staff members are trained on data protection practices and bound by confidentiality obligations.

5. Data Retention

We retain your personal information for the following periods:

Active Clients: Throughout the duration of your engagement and for a period of 7 years after the completion of services, in accordance with Indian regulatory requirements.

Prospective Clients: Information collected through assessment forms and inquiries is retained for up to 2 years from the date of last interaction, unless you request earlier deletion.

Legal and Tax Records: Financial records and tax-related documents are retained as required under the Income Tax Act, 1961, and GST regulations.

After the applicable retention period, your data will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Correction: Request correction of any inaccurate or incomplete information.

Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.

Right to Withdraw Consent: Withdraw consent for marketing communications or data processing at any time.

Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format (where applicable under GDPR/UK GDPR).

Right to Lodge a Complaint: File a complaint with the relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact us at info@migrationoverseas.com or visit our office at 101 Smeet Complex, Above First Cry, Near Genda Circle, Alembic Main Road, Vadodara - 390023, Gujarat, India.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include essential cookies for website functionality, analytics cookies (Google Analytics) to understand website usage patterns, and marketing cookies for displaying relevant content. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit website functionality.

8. Third-Party Links

Our website may contain links to third-party websites including government immigration portals, educational institutions, language testing services, and partner organizations. We are not responsible for the privacy practices or content of these external sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without verified parental or guardian consent. Where immigration applications involve minor dependents, we collect their information only through and with the consent of their parent or legal guardian.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is:

Name: Migration Overseas Grievance Officer
Address: 101 Smeet Complex, Above First Cry, Near Genda Circle, Alembic Main Road, Vadodara - 390023, Gujarat, India
Email: info@migrationoverseas.com
Phone: +91 93282 83097
Working Hours: Monday to Saturday, 10:30 AM - 7:30 PM IST

Any grievance or complaint shall be addressed within 30 days from the date of receipt.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

Migration Overseas
101 Smeet Complex, Above First Cry, Near Genda Circle, Alembic Main Road, Vadodara - 390023, Gujarat, India
Email: info@migrationoverseas.com
Phone: +91 93282 83097
WhatsApp: +91 93282 83097
Website: www.migrationoverseas.com